General
General / Account FAQs
Buyer FAQs
- Can I cancel my order and get a refund?
- In what circumstances can I cancel my order?
- My order has been marked as completed. Can I still cancel the order?
- How is my payment protected?
- Can I pay a seller directly?
- I haven’t heard from the seller, what should I do?
Seller FAQs
- How do I view and withdraw my earnings?
- My service hasn’t been approved. Why?
- How do I add extras / add-ons to my services?
- What happens if I deliver an order late?
- How do I get a fivesquid Best Seller badge?
- How much does it cost to upgrade my account, and what are the benefits of upgraded membership?