My refund hasn’t been returned to my bank account


When an order is cancelled, your payment is automatically refunded to your fivesquid balance. You can then use your balance to purchase other services on fivesquid. If you would prefer to have the funds returned to your bank account or PayPal account, just contact our Customer Support team and ask them to issue a full refund to you. You can contact our customer support team at any time by clicking the 'submit enquiry' button above, or via the 'Contact Us' button on the fivesquid homepage.


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